Client Service Executive/Manager Job in Goregaon West

Post / Job Title	-	Client Service Executive/Manager
Industry / Type of Company	-	Advertising /Event Management
Location	-	Goregaon West
Duty Time	-	10am to 6pm
Weekly Off	-	Sunday
Experience	-	5 years & above
Qualification	-	Any Graduate or MBA / PGDM in Marketing or Diploma in Adverting / Media / Event / MICE
Gender	-	Male/Female
Salary Offer	-	Up to 6 lakhs + Annual Incentives
Pick & Drop or Conveyance	-	Conveyance only for outdoor visit
PF ESIC Facility	-	No
Joining Period	-	Up to 30 days
JOB PROFILE
1)     Experience in Event/ Advertising industry is a must. 2)     A thorough knowledge of the happenings in the industry is a must. 3)     Experience or a known- methodology of developing relations with existing clients for repetitive business and revenue. 4)     Good communication and understanding skills in terms of BTL, Events, MICE or media requirements of clients. 5)     Taking up challenge of each of the brief by the client to be converted into a meticulous, do-able idea. 6)     Ensuring a coordination with creative, operations team and keeping a check on time lines 7)     Measuring and ensuring the scale of business including the revenue and profitability targets. 8)     Excellent power points, excel, Ms Word. * Willing to travel in city and outside city. 9)     Good reporting of an event at pre-event and post-event levels. 1.     Key skills: ·        New Business ·        Client Servicing ·        Event management ·        Events/ MICE firms will have an edge Excellent verbal and written communication skills ·        Ability to manage clients ·        Ably networked and connected with a penchant to close deals. ·        Good interpersonal skills to manage event vendor teams. ·        Knowledge of event production is an added feather. ·        An all rounderinactivation & events A.   Business Responsibility: ·        Front end clients, anchor key accounts, develop new business relationships, generate and negotiate new income for Livewire to an agreed annual target. ·        Manage special projects end to end. ·        Understand Client requirements, modification instructions, project brief & event objectives. ·        Negotiate with clients & close the deal. • Create concept presentations & strategies to present to clients ·        Act as a bridge between the Client and the Operations & Creative teams. ·        Ensure the prompt and systematic servicing of all business enquiries. ·        Oversee end to end activities from lead generation to post event summary as needed to deliver flawless and memorable events. ·        Work in collaboration with Operations & Creative teams to grow the events business. ·        Take empowered decisions regarding your team as well as business negotiations. ·        Market Intelligence: Identify and analyze competition and stay abreast with the latest event trends. ·        Client Management: Understands customer requirements and provides timely solutions accordingly. ·        Build innovative strategies to retain key clients. ·        Map key accounts periodically to ensure sustained focus on key account retention. ·        Handle escalations and delivery turnaround time appropriately. ·        Ensuring 100% Client satisfaction in every project execution. ·        Leverage on client feedback and ensure continuous reinvention. ·        Talent Engagement and Development: Provide support and guidance to team members ·        Actively participate in performance evaluations and feedback sessions. ABOUT THE COMPANY-          XYZ  Marketing Experience, Creating Right Impact And Mind space For Considerations. We Help Clients Communicate Their USP, Features With Potential Customers At Various Touch points Right From Event Venue, Malls, Airports, Highways, Corporate Parks, Schools, Housing Societies. Experiences Amplified Across Traditional Media, Fm Radio, Mobile Platforms, Online & Digital Media.          We implement customer experience solutions that cut through the clutter & transform regular events & activation in long lasting experiences. From event management, to technology solutions, logistics & fulfillment, interactive marketing, channel/retail marketing, rural marketing and production management.
CONTACT DETAILS:-  Calling time 10am -6.30 pm (Monday – Saturday)  Note – Please do not call between 1pm-1:30pm  CONTACT NO – 7303805511
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